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Elements and Performance Criteria

Identify and develop policies, procedures and practices
Manage the implementation of policy, procedures and practices
Review policy, procedures and practices
- Policy, procedures and practices are continually reviewed to ensure that information is current, accurate and clear, and meets the requirements of the organisation
- Decisions and actions taken are accurately recorded in accordance with organisation's policy, procedures and practices

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Required Skills

demonstrated skills in verbal and written communications presentations and submissions

liaisoninterpersonal skills

negotiation and analytical skills

Required Knowledge

comprehensive understanding of the agencys policies procedures and practices

administrative procedures

communication methodologies

Evidence Required

Critical aspects for assessment and evidence required to demonstrate competency in this unit

It is essential that competence for this unit be demonstrated in the development implementation and review of a range of policies and procedures

Consistency in performance

Evidence should be gathered over a period of time in a range of actual or simulated workplace environments

Context of and specific resources for assessment

Context of assessment

Evidence of competence may be demonstrated on the job and at the same time by a set of exercisescase studies in a simulated workplace environment

Written or verbal assessment of the knowledge components may be used as supporting evidence

Specific resources for assessment

No special resource implications

Guidance information for assessment

Information that will assist or guide assessment will be written during Phase II of the Review of the PUA Public Safety Training Package

Information that will assist or guide assessment will be written during Phase II of the Review of the PUA00 Public Safety Training Package.

Range Statement


The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.
Stakeholders may include	Executive management, local, state and federal governments, industry, national and international associations, other emergency management and non-government organisations community groups technical advisers, consultants, work groups and individuals internal to the agency, customers
Information systems may include	computer data bases personnel files training and assessment records files notes and memos technical data banks assets and stock registers
Information flow may include	business plans annual reports notes and memos personal letters or memos personnel instructions/directives standing orders financial reports technical journals Chief Executive Officer's reports publications video, television, electronic information transfer service standards
Policies, practices and procedures may include	relevant legislation, new reforms ministerial/government directives corporate, strategic and operational plans agency performance standards agency practices and guidelines procedures or guidelines agency agreements industrial agreements orders and directives quality standards